Terms and Conditions 

Last Updated: December 28, 2024

Welcome to Appliance Service! By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or requesting services.

1. General Terms

These Terms and Conditions (“Terms”) apply to all users of the Appliance Service website and any services we provide. By using our website or services, you agree to abide by these Terms. If you do not agree to these Terms, please do not use our website or request any services.

2. Services Provided

Appliance Service offers doorstep home appliance repair and maintenance services in Bangalore. Our services include repairs for refrigerators, washing machines, microwaves, and other household appliances. Our technicians will visit your location to diagnose and repair your appliance.

3. Service Requests and Appointments

To request our services, customers must provide accurate information, including their name, phone number, appliance details, and a description of the issue. All service appointments must be scheduled in advance, and we will make reasonable efforts to accommodate your preferred time. However, appointment times are subject to availability.

4. Pricing and Payment

  • Pricing: The prices for services will be provided upfront when you request a service. Any additional charges or repairs not included in the original service request will be communicated to you before proceeding with the work.
  • Payment: Payments are due upon completion of the service. We accept payments via [insert accepted payment methods, e.g., cash, credit card, digital wallets]. All payments must be made in full before the technician leaves the premises.

5. Customer Responsibilities

  • You are responsible for providing accurate information about the appliance, including the nature of the issue and any relevant details that may affect the repair process.
  • You agree to provide safe access to the appliance for our technicians to perform repairs. If the appliance is in a difficult-to-reach location, additional fees may apply for extra labor or time.
  • You agree not to interfere with the technician’s work during the service appointment.

6. Warranty and Guarantees

  • We offer a warranty on parts and labor for the services provided. The warranty period is [insert warranty period, e.g., 30 days, 3 months], starting from the date of service completion. The warranty covers defects in the parts installed or workmanship.
  • The warranty does not cover damages caused by misuse, accidents, natural disasters, or improper maintenance of the appliance.
  • If the same issue reoccurs within the warranty period, we will revisit and resolve the issue at no extra cost.

7. Cancellations and Rescheduling

  • If you need to cancel or reschedule an appointment, please notify us at least [insert cancellation period, e.g., 24 hours] in advance. Failure to do so may result in a cancellation fee.
  • We reserve the right to cancel or reschedule an appointment in cases of emergency or unforeseen circumstances, such as weather conditions or technician availability. In such cases, we will notify you as soon as possible and arrange for the next available slot.

8. Limitation of Liability

While we take all necessary precautions to repair your appliances properly, Appliance Service shall not be held liable for any indirect, incidental, special, or consequential damages that arise from the use of our services. Our liability is limited to the cost of the service rendered.

9. Privacy Policy

Your privacy is important to us. We collect and use your personal information only as outlined in our Privacy Policy. By using our services, you consent to the collection and use of your personal data as described in the Privacy Policy.

10. Intellectual Property

All content on the Appliance Service website, including text, images, logos, and trademarks, is the property of Appliance Service and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

11. Modifications to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be reflected on this page with the updated date. We encourage you to review these Terms regularly to stay informed of any changes.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of our services or website shall be resolved in the courts located in Bangalore, Karnataka.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Appliance Service
    Phone: +91 8050003866
    Address: GROUND FLOOR, SHOP NO 138, NEW COMPLEX, S.K.R MARKET, BANGALORE

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Appliance Service!

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